Johnnie Walker Black Label Contact
Legal

Privacy Policy

Last updated: 14 March 2026  ·  Effective: 14 March 2026

Johnnie Walker Black Label ("we", "us", "our") is committed to protecting the personal data of individuals who interact with our programmes and services. This policy describes how we collect, use, store, and protect your personal data, in accordance with Singapore's Personal Data Protection Act 2012 (PDPA).

1. Data Controller

The data controller responsible for your personal data is Johnnie Walker Black Label, located at 30 Cecil Street, #19-08 Prudential Tower, Singapore 049712. For data-related enquiries, contact us at [email protected].

2. What Personal Data We Collect

We collect personal data that you provide directly, including:

  • Full name and contact details (email address, phone number)
  • Programme enquiry information and preferences
  • Payment records for programme enrolments
  • Communications you send us by email, phone, or form submission

We also collect limited technical data automatically when you visit our website, including your IP address, browser type, pages visited, and session duration, via cookies and analytics tools.

3. Legal Basis for Processing

We process your personal data on the following grounds:

  • Consent — where you have provided explicit consent (e.g., newsletter subscription, cookie preferences)
  • Contract performance — to fulfil our obligations when you enrol in a programme
  • Legitimate interests — to improve our services, maintain security, and communicate with enquirers
  • Legal obligation — where required by Singapore law

4. How We Use Your Data

  • To respond to enquiries and process programme registrations
  • To administer your participation in a programme
  • To send relevant communications about your programme or upcoming intakes
  • To improve our website and understand how visitors use it
  • To comply with applicable legal and regulatory requirements

We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.

5. Data Sharing

We do not sell your personal data. We may share it with trusted service providers who assist with website hosting, payment processing, or communications — each bound by contractual obligations to handle your data in accordance with the PDPA. We do not share data with financial product providers or advisers for commercial purposes.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Programme records are typically retained for seven years. Website enquiry data is retained for two years. You may request earlier deletion — see Section 9.

7. Data Protection Measures

We use industry-standard security measures including encrypted transmission (HTTPS), access controls, and periodic security reviews. While no system is entirely without risk, we take reasonable steps to protect your data against unauthorised access, disclosure, alteration, or destruction.

8. Cookies

We use cookies to support basic site functionality and to understand aggregate usage patterns. You can manage your cookie preferences at any time via our Cookie Policy page.

9. Your Rights Under the PDPA

As a data subject under Singapore's PDPA, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Withdraw consent for data processing where consent is the legal basis
  • Request erasure of your data (subject to legal retention obligations)
  • Lodge a complaint with the Personal Data Protection Commission (PDPC) at www.pdpc.gov.sg

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

11. Children's Privacy

Our programmes are intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under 18. If you believe a minor has submitted data to us, please contact us promptly.

12. Changes to This Policy

We may update this policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of our services after changes constitute acceptance of the updated policy.

13. Contact

For any privacy-related questions or requests:
Email: [email protected]
Address: 30 Cecil Street, #19-08 Prudential Tower, Singapore 049712